There was this guy once, Michael Winner, who was a master at the art of complaining. He would not bat an eyelid at complaining to a waiter if there was something wrong with his meal. Surprising really as it’s not the British way. We just accept the mediocre service and move on. Well, in-person anyway. Online is another thing. The beauty of anonymity and all that.
The reason I started thinking about this is because I’ve received some really bad service recently. Why is that? High prices but slow service and bad quality food or products. It’s as if some businesses don’t even care. Once they have your money you can get lost. Not happy? Hard luck!
Just show the British stiff upper lip and carry on.
Not me. I’ve started complaining. I’m fully embracing my grumpy old man stage of life. If I’m not happy they will hear about it.
Not that I’m getting refunds or apologies. Nope. I need to master my technique more. Or maybe shop where people actually give a damn.