I work in tech, but that doesn’t mean that I’m not susceptible to the frustration that occurs when tech fails you when you need it the most. For example, I recently found an app that helps with mindfulness and relaxation. It’s easy to use and makes certain tasks easier. Yet it just failed for no reason. Refuses to work for me yet there is no negative feedback online, the service is not reported as down, no issues reported at all. Yet it doesn’t work.
I had googled things to check, even resorted to AI with no joy. In the end the frustration it was causing defeated its purpose so I uninstalled it and found something else. Then later that same day a friend was at a fuel station and was trying to pay for the fuel he had put in his vehicle but the machine did not like his card. He only had one card. It’s the same card he always used. The assistant asked for another card. He didn’t have another.
In the UK you pay for fuel after filling up. A flawed process in my opinion because as we rely more and more on digital money we encounter situations where it can fail, like this one. If you can’t pay you will be detained and possibly arrested. You must always have the means to pay. But in a cashless society how does that work when the technology fails?Luckily my friend was only topping up and had enough cash in his vehicle so paid and was let go.
We investigated his card issue. There was nothing wrong with the card. It was a technology issue somewhere in the network between the card company and the fuel station.
Cash remains king. Always carry some! Technology frustration is a given. Always have a backup. And maybe a backup for the backup.