In the past, many people would leave education and commit to a single company for their entire career, retiring after decades of service. Those days are behind us. Today, both freelancers and employees can expect to work for more than five companies over their careers.
Gaining experience across different companies provides valuable insights into what works and what doesn’t. Each role offers lessons, whether positive or negative. You’ll observe various approaches to solving common problems and may even bring your past experiences to the table, helping to address challenges in new ways.
Diversity in your career can be both enriching and enjoyable. Working across different sectors can broaden your skill set and expose you to unique experiences. For instance, I once found myself back in an office where I had previously worked, but with a different client, project manager, and team—only I was the constant. In another instance, I jokingly noted in a meeting that, if awarded the contract, I would have worked on every floor of the building, having already tackled projects on four out of five floors for various clients. I got the contract and completed the set!
Embrace new opportunities and don’t shy away from stepping outside your comfort zone—but always manage the associated risks.
Whenever I join a new company, I often encounter employees who express admiration for freelancing but deem it too risky. Even after discussing risk mitigation strategies, they often cling to the notion of job security. I once had a conversation with two managers in the company canteen. When I asked them what they meant by “job security,” they replied, “We are both managers here, so the company must give us three months’ notice.”
I then pointed out, “So you’re saying you have three months of job security?” To which they said yes. I responded, “I’ve just signed a one-year contract with your employer that neither side can terminate. By your definition, I actually have more job security than you do.” That made them reconsider their perspective.
To me, the concept of job security is a myth—largely a construct employers use to retain key talent. In my experience, companies prioritise their shareholders and profit margins. If you lack a vested interest, you may find yourself expendable. Look around: businesses are sold, and loyal employees are let go to boost profits. Ultimately, your primary loyalty should be to yourself and your family’s financial well-being.
Tag: confidence
Having confidence in yourself
Having confidence in oneself may seem simple, yet many struggle with it. This is why the self-help industry thrives on selling books and resources aimed at boosting self-esteem.
True confidence stems from being skilled at something and recognizing both your strengths and limitations. Honesty about your capabilities is key.
As a QA professional with over two decades of experience, I’ve tested software, systems, hardware, and security. I’ve often found myself outside my comfort zone, presenting to upper management, but my extensive background means that most client requests are well within my expertise. This familiarity breeds confidence, which is evident in meetings.
However, I also recognize my limits. Occasionally, a client may request something unfamiliar, and while I could potentially handle it, I’ve seen many professionals falsely claim, “I can do that,” while privately worrying about how to manage the task. This disingenuous confidence can lead to anxiety and stress, overshadowing their performance.
I advocate for transparency with clients. I am confident in the services I provide and understand my capabilities. If a client asks for something outside my usual scope, I address it openly, highlighting any risks involved and suggesting ways to mitigate them. I ensure that any potential risks are clearly documented and agreed upon by all parties.
For instance, one client sought my help to test a new system and develop database update scripts based on my findings. I agreed but insisted on a written agreement stating that upgrade script development fell outside my typical offerings. We outlined that the client would assume responsibility for the scripts and provide staff for acceptance testing. This way, they received what they needed without adding undue risk on my part.
In another instance, a client unexpectedly designated me as the project DBA in a team meeting, which took me by surprise since that wasn’t part of our agreement. When I calmly explained that I wasn’t a DBA and refused to take on the extra responsibility, the client became agitated. I maintained my composure and suggested that it might be best for us to part ways amicably. After a brief discussion with their second-in-command, they decided to retain me for the original role, realising their budget constraints.
From these experiences, I’ve learned crucial lessons:
1. Have confidence in yourself.
2. Only accept work you’re confident you can handle.
3. Acknowledge your skills and experience.
4. Understand your limitations.
5. Be honest with clients about your capabilities, especially regarding tasks outside your expertise. If you choose to take on such work, ensure all risks are documented and agreed upon.
Building genuine confidence is about recognizing your value while being truthful about your limits. This approach not only fosters trust with clients but also maintains your peace of mind.