There is power in knowing your rights. Not many bother. Or they think they know them already. They purchase goods or services believing that certain protections are in place, only facing reality when they try to enforce them later.
There’s a lack of education in schools around consumer rights, or even human rights. If we are being honest there isn’t really much education around finance. Most school leavers don’t know the difference between a debit and credit card, or how to balance a bank account. Mathematics, reading and writing, a partial second language if you are lucky, and some science is all most leave school with.
You can educate yourself. The likes of Martin Lewis and Rob Moore offer free education on finance and your rights as a consumer. It’s worth taking the time to learn all you can. If nothing else you’ll learn how to make better purchases and how to look after your own financial health.
Knowing your rights is a very powerful tool that we should all acquire.